With such popularity comes a ton of users who want to contact Binance (BNB) for support and other issues. If you’re still unable to resolve your issue, you can use the 3 ways mentioned in this article to contact Binance directly. There are four feedback categories that you can choose from including “Localization and language”, Design & Layout”, “Security Vulnerabilities”, and “Product Suggestions”. The subreddit has a thread that deals with the consolidation of support questions and queries.

Submit a request

Before you can use the Binance chat and talk with a representative from Binance, you will first need to log in to your account. Wait times can vary, but you will be notified when you begin your chat session. Users can also check Binance.com’s support page for potential answers to inquiries.

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1. It is especially known for the vast number of altcoin pairings, which number in the hundreds.
2. In addition, if you received a sketchy email that looks like it’s from Binance, make sure to check the sender’s email address.
3. Unfortunately, Binance does not provide customers with a contact telephone number.
4. One of the best ways to contact Binance is through social media channels.

Decisions based on the content provided by or through this Site are your sole responsibility. Moreover, Binance’s contact options are limited, with users not being able to contact Binance in traditional ways, such as via telephone. If you have had a problem with Binance or simply want to know who you should turn to when you have it , we explain below how to contact support.

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However, if your issue is still not resolved, you can try to contact Binance using the 3 ways below. The Support Center has a lot of articles and videos to guide you in using the exchange. You can also use the search bar in the Support Center to find an answer to your issue. Do note that it can take a while for the team to get back to you due to the overwhelming number of requests. Join the Every Bit Helps mailing list to receive our newsletter & get access to the latest deals & to our Discord community. The best way to submit a complaint or provide feedback to Binance Exchange is via their Binance feedback page.

We cannot contact Binance through any help or support phone but we can send comments with suggestions or problems or we can do it through a chat on the website. Also through social networks where we will find the different profiles of the account in different languages available and according to the different countries we can write on Twitter, Instagram. Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

If you’re facing an issue on the exchange, you’ll most likely be able to solve it by watching the videos or reading the articles there. One of the best ways to contact Binance support will be via their “submit a request” option on the exchange home page. When you submit a request, you will enter the Binance https://cryptolisting.org/ Chat Portal, where you will have some recommendations to quick links that hopefully answer your question. Binance recommends that users pick the right Issue Type when submitting a ticket to expedite the customer service process. But first, you need to select the category of the problem that you’re facing.

There are 5 different categories including “Buy crypto with fiat”, “Account function”, “Crypto withdrawal”, “P2P, and “Crypto deposit”. After you’ve navigated and clicked on “Submit a request”, you’ll land on a chat screen. To report a concern on Binance.us, navigate to the Binance Support Center and submit a detailed request about your problem. If you prefer real-time assistance, opt for the Live Chat option on the Binance website. The Binance Official Facebook page is another way to contact Binance Exchange Support directly.

Make sure to include your case ID if you’ve submitted a request before. For example, if you’re having a problem with buying cryptocurrency, select the “Buy Crypto (Fiat/P2P)” category. To contact Binance, you can submit mining calculator bitcoin ethereum litecoin dash and monero a request, send a DM to them on Twitter, or post your issue on r/Binance. Sometimes, the quickest way to contact a platform is via Twitter; no company likes their negative feedback submitted for the public to see.

At the top of the Binance page, you will see a blue “Send Message” button, or you can comment on Binance posts. However, please do not share personal information on their page and ignore any direct message from people pretending to be from Binance. Investing in cryptocurrency is incredibly speculative and involves a high degree of risk. There is little oversight in regards to regulation, governance, and insurance. If you invest, you do so at your own risk; only invest what you can afford to lose.